Help Desk
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Where can I find my Invoice?
Please request an invoice at support@merreo.com to get one. The easy invoice download
Do you offer discounts for Non-profit institutions?
Yes, we do. We don’t hesitate to provide deep discounts for legitimate non-profit institutions. But one has to prove oneself to be a legitimate non-profit institution. Get
Do you offer discounts on larger purchases?
Yes. If you are purchasing over 1000 credits or if you are guaranteeing recurring purchases, we will certainly consider providing them at a discounted price. Please contact us a
What happens when I run out of credits?
Please make sure not to run out of credits when you are conducting assessments.
If no tests are taken currently, it is not a big issue. You will have access to all you
Which payment methods can I use?
Merreo uses the Razorpay payment gateway. It supports UPI, Bharat QR, All major debit and credit cards, Netbanking, Mobile Wallets, EMI, and Pay later options.
Where can I check my Credit balance?
Your credit balance is always prominently displayed on the top left part of your dashboard. It will give you a live status on the number of credits you have left.
When will a credit be deducted?
At Merreo, you only pay for the value you get out of it. This means you don’t have to pay for Test invites, incomplete tests, and suspected malpractice cancellations. Cred
Are the credits refundable?
The credits are fully refundable. You have to submit a request at support@merreo.com, and
When should I pay for the assessments?
Credits must be paid for and purchased before you conduct recruitment drives. However, if you are new to Merreo, you will have ten free credits in your account to play with. So
Where do I purchase the credits?
You can click the button that shows the credit balance, then select the Purchase credits o
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